Security & Compliance
TRUST CENTER
Transparency is at the core of our agentic architecture. Explore our security controls, compliance posture, and data privacy policies.
Security Pillars
Infrastructure Security
- Environment Isolation
- Encryption at Rest/Transit
- Physical Security
Organizational Security
- Employee Screening
- Security Training
- Access Management
Product Security
- Secure SDLC
- Penetration Testing
- Vulnerability Management
Data & Privacy
- GDPR & LGPD
- Data Residency
- Privacy by Design
Subprocessors
Amazon Web Services
Cloud Infrastructure
Brazil / USA
OpenAI
AI Processing
USA
Stripe
Payment Processing
Global
Postmark
Email Delivery
USA
Recent Updates
Sept 12, 2025
SOC 2 Type II Final Report Issued
No exceptions noted by external auditors.
Aug 05, 2025
Quarterly Penetration Test Completed
Successfully mitigated all P2 vulnerabilities.
June 20, 2025
LGPD Compliance Framework Launched
Dedicated dpo@backchannel.com.br support active.